FAQs

Dosel supports a broad range of healthcare providers across Australia. Our clients include public and private hospitals, diagnostic imaging centres, dental clinics, aged care facilities, veterinary practices, and NDIS service providers. Whether you’re managing radiation safety, clinical credentialing, or quality standards, our platform can be tailored to suit your sector’s specific regulatory obligations.

Our Staff Credentialing module helps you maintain up-to-date records of employee qualifications, licences, immunisation status, CPD points, and mandatory training. Automated alerts notify you when documents are due to expire, and reporting tools make it easy to demonstrate compliance for audits or accreditation. You can assign training modules, track completion progress, and link staff to specific facility or equipment requirements, reducing the administrative burden on your HR and compliance teams.

Yes. Dosel was designed with accreditation readiness in mind. Whether you’re preparing for NSQHS, Aged Care Quality Standards, DIAS, or other regulatory frameworks, our platform consolidates documentation, tracks progress against standards, and generates reports to help you stay audit-ready year-round. You’ll spend less time searching for files and more time focusing on quality improvement.

Absolutely. Our solutions are modular and configurable. Depending on your requirements, you can select specific modules, such as Radiation Safety, Policy Management, Incident Registers, or Training & Onboarding, and our team will tailor the platform to your facility’s workflow. From single-location clinics to large, multi-site organisations, we support scalable, flexible configurations.

In addition to our sector-specific tools, what sets us apart is our hands-on support. Every client is assigned a dedicated account manager who provides implementation support, ongoing assistance, and expert advice on regulatory requirements. Our team includes professionals with backgrounds in medical physics, imaging, law, and healthcare operations — so we understand the challenges you face and can help you resolve them quickly.

Yes. Our MyRSO product is specifically designed for radiology, dental, veterinary, and other facilities that utilise radiation-based equipment. It supports equipment registration, shielding design documentation, radiation dose monitoring, and licensing compliance. You can monitor staff exposure, receive automatic alerts for high doses, and ensure everything aligns with state and federal requirements.

Implementation timelines vary depending on the size and complexity of your organisation, but most clients are up and running within a few weeks. We provide comprehensive onboarding support, including data collection, platform setup, user training, and integration with your existing systems as needed. Our team remains available post-launch to provide help with changes, updates, and ongoing queries.

Yes. We provide comprehensive training during implementation and can deliver refresher sessions on request. Our training is tailored to different user levels — from administrators managing compliance across sites, to frontline staff uploading credentials or completing assigned training. We also offer easy-to-follow guides and ongoing support to ensure smooth adoption across your team.